Shipping & Returns

Last updated: June 5, 2026

Processing & dispatch

Orders are typically processed in 1 to 3 business days. You will receive tracking information by email once your order ships.

Shipping

• We ship within the United States in discreet, unbranded packaging.
• Lyophilized peptides ship stable at ambient temperature. Refrigerate or freeze on arrival for long-term storage.
• Delivery times vary by destination and selected service.

Storage on arrival

Store lyophilized peptides at -20°C and protect from light. Once received, transfer to appropriate storage promptly to preserve stability.

Returns

Because our products are research chemicals, they are non-returnable once shipped, for quality, safety, and integrity reasons. We cannot accept returns or exchanges of opened or unopened vials.

Damaged or incorrect orders

If your order arrives damaged, incomplete, or incorrect, contact us at hello@rejuvatidepeptides.com within 7 days of delivery with your order number and photos. We will promptly arrange a replacement or resolution.

Lost shipments by shipping carriers

In the rare event that a shipping carrier loses a parcel, Rejuvatide is not responsible to refund or replace items mishandled by the shipping carriers.

Refused or undeliverable shipments

Any refused or undeliverable shipments that are returned to our office are subject to a reshipment cost, even on orders that qualify for free shipping.